Shipping

Thank you for choosing us for your watch purchase! We are committed to providing you with a smooth and secure shopping experience. Below is our detailed shipping policy to ensure you’re well-informed.

Order Processing & Handling Time

Once your order is placed, it undergoes a thorough in-house authentication process to verify its quality and authenticity. This typically takes between 2 to 7 business days. After the authentication is complete, we carefully prepare your watch for shipment.

Shipping Method

We partner with reliable carriers, FedEx and UPS, to deliver your watch directly to your doorstep. All orders are shipped via insured overnight delivery within the United States. For international orders, we use the same trusted carriers with expedited service.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address. Rest assured, all shipments are fully insured at no additional cost to you.

Delivery Timeline

  • Processing Time: 2-7 business days (depending on order volume and authentication)
  • Shipping Time (Domestic): Once your order ships, delivery is typically within 1 business day.
  • Shipping Time (International): International shipments usually take between 2 to 7 business days depending on the destination country and customs processing.

Please note: Business days exclude weekends and holidays.

International Shipping & Import Duties

We are pleased to offer international shipping! However, please be aware that customers are responsible for any import duties, taxes, or other charges that may apply based on your country’s requirements. These fees are not included in the price of your purchase and will be collected by the carrier at the time of delivery.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information so you can follow your package's journey to your doorstep.

Signature Required

To ensure the safe delivery of your watch, a signature will be required upon receipt.

Shipping Delays

While we strive to ship your order promptly, delays can occasionally occur due to factors like weather conditions, carrier issues, or high demand. If any delays affect your order, we will keep you updated with the latest tracking information.

Damaged or Lost Shipments

In the rare event that your package is lost or arrives damaged, please contact our customer service team right away. We will initiate an investigation with the carrier and assist you in resolving the issue.

If you have any questions or need assistance, our customer service team is here to help.

Thank you again for choosing us—your new timepiece is on its way, and we’re excited for you to enjoy it!