Privacy Policy

Effective Date: January 1, 2025

At Chrono21, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), make purchases, or interact with our services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information, including but not limited to your name, email address, phone number, billing address, shipping address, and payment details.
  • Automatically Collected Information: When you visit our Site, we automatically collect information about your device, browser type, IP address, and your interactions with the Site through cookies, log files, and similar technologies.
  • Third-Party Information: We may also collect information from third-party partners to enhance your experience, such as shipping carriers or payment providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and complete your purchases, manage your orders, and deliver products.
  • Customer Service: To respond to inquiries, provide support, and improve our services.
  • Marketing and Communication: To send you promotional offers, updates about new products, and other information related to Chrono21 (you can opt out at any time).
  • Site Improvement: To enhance the functionality and user experience of our website.
  • Legal Compliance: To comply with applicable laws and regulations, and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following parties:

  • Service Providers: We may share your information with third-party companies that provide services on our behalf, such as payment processors, shipping partners, and email marketing platforms.
  • Legal Compliance: We may disclose your information to comply with legal obligations or to protect our rights, property, or safety, and the rights, property, or safety of others.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions (such as when we are required to retain it for legal purposes).
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email we send you or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our Site. Cookies help improve your user experience and allow us to analyze website traffic. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Chrono21
Email: chrono21official@gmail.com
Phone: (213)648-8596
Address: 640 S. Hill Street, Suite 540, Los Angeles CA 90014

This privacy policy is subject to change without notice. Please review it periodically for any updates.